1. Ensure you have Microsoft .NET Framework 3.5 or above - http://www.microsoft.com/download/en/details.aspx?id=21

2. Check to ensure you have all the declude dll's located in the mailserver directory:

    asapsdk.dll
    avgcertx.dll
    avgcorex.dll
    avgsdk.dll
    mingwm10.dll
    pcre3.dll
    snfmulti.dll

3. Install Microsoft C++ 2005 Redistributable Package (Choose your required version)

32-BIT -  Microsoft C++ 2005 Redistributable Package - http://www.microsoft.com/download/en/details.aspx?id=5638
64-BIT -  Microsoft C++ 2005 Redistributable Package - http://www.microsoft.com/download/en/details.aspx?id=21254

4. Start Decludeproc Services